Interim Operations Manager

The role

We’re looking for an experienced administrator to join our team with experience in office management, human resources and procurement. You’ll be a self-starter who takes initiative and can work independently on new projects. The successful post-holder will provide support to ensure the whole operation runs smoothly and efficiently.

We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.

Main functions

  • Managing the HIAS+JCORE office, and ensuring that team members have the space and equipment they require;
  • Ensuring HIAS+JCORE is meeting all statutory and regulatory requirements;
  • Being the first point of contact for external queries and responding to phone and email enquiries;
  • Managing contracts and inductions, working with colleagues to update job descriptions and person specifications and assisting with recruitment as required;
  • Coordinating the work of our Board of Trustees and liaising with the Charity Commission and Companies House;
  • Managing HIAS+JCORE’s data and filing systems, including database and CRM.

We're looking for candidates who have

• Prior administrative experience;
• Experience of using and managing a CRM platform;
• Excellent IT skills and ability to learn to use new equipment. Proficiency in Microsoft Office 365 suite including being able to undertake key tasks such as mail mergers;
• Strong knowledge of statutory and regulatory requirements;
• Understanding of GDPR and data protection legislation, and experience of holding responsibility for data management, HR and ensuring compliance with statutory requirements;
• A self-starter that is able to take initiative and work independently on new projects, including finding ways to improve the efficient and smoother running of the HIAS+JCORE office team;
• Ability to communicate well in writing;
• Excellent attention to detail;
• Excellent organisational skills;
• Ability to work well as part of a team and with other volunteers;
• Ability to oversee and manage projects on an ongoing basis;
• Commitment to HIAS+JCORE values, social justice and anti-racism.

• Experience of working for a small charity
• Experience of supporting charity governance

Download the full job description and person specification


HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism.

Our organisation came into this form through the joining of forces between two organisations: JCORE and HIAS.

Established in 1976, JCORE (Jewish Council for Racial Equality) has worked both inside and outside the Jewish community to provide a Jewish voice on race and asylum issues. Indeed, we are the only Jewish anti-racism organisation that makes explicit the connection between racism and attitudes to asylum.

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Originally set up by Jews to help fellow Jews for reasons of religious imperative and communal solidarity, HIAS in the 2020s is a multi-continent, multi-pronged humanitarian aid and advocacy organisation with thousands of employees dedicated to helping forcibly displaced persons around the world in keeping with the organisation’s Jewish ethical roots.

Role details

Salary: £35,000 (pro-rata)

Contract length: Interim, initially six to nine months

Hours: Three or four days per week, dependent on the successful candidate’s availability

Location: Hybrid working between home and our North London office space.

Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.

How to apply

Please submit your CV and a covering letter of up to two sides of A4 to (please address your application to David Mason).

We are accepting applications on a rolling basis.