Operations Manager

The role

We’re looking for an experienced administrator to join our team with experience in office management, finance, human resources, and procurement. You’ll be a self-starter who takes initiative and can work independently on new projects. The successful post-holder will provide support to ensure the whole operation runs smoothly and efficiently.

We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.

Main functions

  • Managing the HIAS+JCORE office, and ensuring that team members have the space and equipment they require;
  • Ensuring HIAS+JCORE is meeting all statutory and regulatory requirements;
  • Being the first point of contact for external queries and responding to phone and email enquiries;
  • Managing contracts and inductions, working with colleagues to update job descriptions and person specifications and assisting with recruitment as required;
  • Working with the freelance finance manager to ensure timely updating of accounts and payments, and supporting the leadership team with financial forecasting;
  • Coordinating the work of our Board of Trustees and liaising with the Charity Commission and Companies House;
  • Managing HIAS+JCORE’s data and filing systems, including database and CRM.
Download the full job description and person specification

We're looking for candidates who have

  • Excellent IT skills, including proficiency in Microsoft Office 365 suite and experience of using a CRM platform.
  • Strong knowledge of statutory and regulatory requirements;
  • Understanding of GDPR and data protection legislation;
  • Ability to communicate well in writing (you will be required to write to donors regularly);
  • Excellent attention to detail and organisational skills;
  • Ability to work well as part of a team and with other volunteers;
  • Ability to oversee and manage projects on an ongoing basis;
  • Commitment to HIAS+JCORE values, social justice and anti-racism.


HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism.

Our organisation came into this form through the joining of forces between two organisations: JCORE and HIAS.

Established in 1976, JCORE (Jewish Council for Racial Equality) has worked both inside and outside the Jewish community to provide a Jewish voice on race and asylum issues. Indeed, we are the only Jewish anti-racism organisation that makes explicit the connection between racism and attitudes to asylum.

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Originally set up by Jews to help fellow Jews for reasons of religious imperative and communal solidarity, HIAS in the 2020s is a multi-continent, multi-pronged humanitarian aid and advocacy organisation with thousands of employees dedicated to helping forcibly displaced persons around the world in keeping with the organisation’s Jewish ethical roots.

Role details

Salary: £35,000 (pro-rata)

Hours: 28 hours per week (approximately four days). Flexible working; some evening and weekend work will be required.

Location: Hybrid working between home and our North London office space.

Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.

How to apply

Please click here to start your application.

Closing date: 5pm, Monday 29th January

Interviews will be held in person in north London on w/c 5th February.

Start your application